Case Manager

Job Title: Case Manager

Job Location: Pasadena, CA

Job Hours: Full-time / 40 hours per week (Mon-Fri 8:30am-5:30pm) 

Starting Pay: $22.00 per hour ($24/hr for bilingual Spanish Speakers) 

Experience / Training: No prior experience required. Training will be provided.

Benefits: We provide benefits to full-time employees after a 90-day probational period including

health, dental and vision benefits, paid vacation, paid holidays, 401K among other perks.

Job Responsibilities:

•  Interview prospective clients over the phone;
•  Communicate with prospective clients by phone, email, and/or text messages;
•  Schedule appointments with prospective clients;
•  Summarizing notes of phone interviews;
•  Other duties as necessary.

General Skills Required: Excellent verbal communication skills; excellent phone etiquette, great

note-taking skills, professional attitude, attention to detail, honesty, good written communication,

dependable, ability to follow instructions, computer savvy, good typing skills, multi-tasking.

Computer Skills Preferred: Microsoft Word, Excel, Outlook Email / Calendar / Planner, Adobe

Acrobat, Apple Operating System.

Language Skills: 

• Fluent in English (spoken & written); 
• Spanish speaking is a plus. ($24/hr for bilingual Spanish speakers).