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Litigation Support Manager

Benesch Law
Cleveland, Ohio, United States

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At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's NorthCoast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 150 list, placing us among the top 150 law firms in the country.

Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at

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Benesch is proud to announce the opening for a Litigation Support Manager in our Cleveland office! This position is hybrid and has work from home flexibility.

Position Summary:

Do you have years of hot seat/trial litigation experience involving complex matters? Do you have an in-depth understanding of EDRM and familiarity with vendor management? Are you looking for a challenging new position that allows you to build off your paralegal experience? Then Benesch's Litigation Support Manager may just be your next career move. This role is perfect for the paralegal looking to take their trial and hot seat experience to support Benesch's litigation group.

The Litigation Support Manager works with Benesch attorneys and staff to provide litigation support and services related to Electronic Discovery. This person is also responsible for evaluating and maintaining vendor relationships, monitoring IT trends, recommending new litigation technology, and developing/implementing policies and procedures of the Litigation Support Department.

Essential Functions:

  1. Manages the Firm's litigation support needs primarily for the Cleveland office and supports other offices within the Eastern Time Zone.
  2. Manages litigation support projects, performing tasks such as ingesting e-discovery data, preparing search reports, managing document review workflows, preparing documents for production, and using analytics to advance the needs of the case teams. Advises teams drafting ESI protocols.
  3. Develops documentation, procedures, and protocols for activities within the scope of Litigation Support, as assigned by the Litigation Support Director.
  4. Establishes strong working relationships with Litigation practice leaders - actively promotes Litigation Support service capabilities.
  5. Monitors Litigation Support trends, especially evolving technologies, and recommend products and changes as appropriate. Assesses, establishes, and manages outsourced vendor relationships.
  6. Assists in the implementation of technology projects for the Litigation Practice.
  7. Works closely with client representatives, most often to gather information on relevant data sources and formulate recommendations for document preservation and collection.
  8. Prepares and conducts training/presentations on technology, workflows, and recommended practices designed to increase staff awareness and proficiency with Litigation Support platforms and services.
  9. Provide trial support services as needed. Services include, but are not limited to: preparation of exhibits, video clips, demonstratives, and other trial materials; coordination with IT/Office Services regarding trial technology needs and "war room" setup; trial presentation/"hot seat" services.

Additional Responsibilities:

  1. Performs other duties as assigned.


Due to the nature of your employment, various documents and information, which are of confidential nature, will come into your possession. Such documents and information must be kept confidential at all times.


Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at 216-363-4578 or email at

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities