Product Owner

Job Description

Join the Legal Tech Revolution at Litera

Are you ready to shape the future of how law is practiced? At Litera, we’re on a mission to Raise The Bar™️ for the legal profession by delivering transformational and globally-trusted solutions to law firms and corporate legal teams worldwide. We’ve been a leader in legal tech innovation for 30 years and are leading the legal AI revolution to this day with most of the world’s largest law firms as our clients. If you’re passionate about building AI-forward solutions that scale globally and want your work to impact millions of legal professionals worldwide, this is your opportunity to be part of an extraordinary team that’s elevating the craft of law.

As part of our strategic growth and commitment to fostering collaboration and operational excellence, we are transitioning to a hybrid working model. We are actively seeking talented individuals to join our team in this exciting new phase.

This position is located in our London office. Candidates should reside within reasonable commuting distance, as this role requires on-site presence at least three days per week. This hybrid approach enables us to build a collaborative and innovative work environment while maintaining the flexibility that supports both productivity and work-life balance.

Overview: We are looking for an enthusiastic, self-motivated, and energetic Product Owner to join our team. You will have a multi-product focus, including Litera’s Legal Knowledge product (Foundation) and the new Microsoft Outlook and Word Add-In product, for all Firm Intelligence data, taking both products to the next level of excellence. As a Product Owner, you work closely with prospects and customers, as well as internal service, sales, and engineering teams to solve large mission critical problems in products or customer workflows. You will work at the program level to drive progress forward to solve these larger issues by working with other product owners, product managers, and scrum teams to define and execute changes to products. As a Product Owner, you will spend much of the time working to understand key customer workflows to understand gaps in these workflows in order to create solutions to solve problems that not only derive value but add additional value, translate business needs into technical requirements to deliver technology solutions to help make customers happy.

Your role works closely with many diverse groups both inside and outside the company, is a bridge of communication to solve problems, delivers fantastic products that drive strategic value for customers and help drive success at Litera.

This position is a natural leader on the Product Management team, knows the workflows covered by products extremely well, and can lead discussions, create thought leadership, and drive value around supporting these workflows and products.

Key Responsibilities:

• Strives to discover hidden details and develop a deep understanding of the current marketplace, personas, buyers, user problems, and know key workflows by reviewing market data, by independently observing, gathering customer feedback, reviewing surveys, and UX studies to help define and align decisions
• Collaborate with internal and external stakeholders to further define the product strategy and vision. Partner with service, sales, and development teams to act as the voice of the customer and to channel feedback, mediate, and drive consensus between these groups
• Use market data to drive planning and execution to successfully deliver both strategic and tactical market driven products
• Champion the Agile software development process by acting as the voice of the customer to define and clarify user stories with the scrum teams through ongoing team collaboration, business acceptance testing, use case development and data analysis
• Lead customer interviews and collaborate with the product manager in requirements gathering and discovery work, ensuring that customer feedback and business insights are effectively integrated into product backlog.
• Partner with the Product Manager to manage and reprioritise the backlog based on the agreed product roadmap
• Work with customer service, marketing teams and QA to successfully release new versions of products as well as create sales and training materials around the new versions
• Lead and facilitate agile ceremonies - daily standups, sprint kick-offs, user story grooming, sprint reviews, and retrospectives, ensuring alignment and focus on the broader strategic goals.
• Maintain the product backlog and support the product team in daily activities including backlog grooming, defect defect prioritization, and establishing clear system behaviors. You ensure the team is aligned with the product’s vision and long-term objectives.
• Translate complex business problems and technical requirements into well-defined epics and user stories
• Continuously monitor and analyze the competitive landscape and market trends, using insights to refine the product backlog and maintain a competitive edge

Qualifications:

• 4 + years’ experience as a product manager, product owner, or business analyst in agile environments.
• 2+ years’ experience with the Atlassian/Jira/Confluence suite and other project/program management tools.
• Strong product management or development process knowledge, including but not limited to having a certification on Scrum methodologies (eg. CSM, CSPO or PSM)
• Can autonomously and confidently speak to a wide range of stakeholders, willing to travel when appropriate, and able to seek out conversations and discussions yourself
• Considers how changes have strategic rather than tactical impacts.
• Experience leading, working with, and facilitating agile and scrum ceremonies.
• Curious to discover, consider different possibilities, enthusiastic, self-motivated, energetic, can think and react quickly, and is a natural problem solver.
• Enjoys working with technical teams to develop technical solutions, as well as external key users and buyers to discover ambiguous problems in workflows.
• Must work well with multiple stakeholders with differing objectives in a dynamic environment.
• Excellent communication skills, both written and verbal, and the ability to translate complex business requirements and technical details to and from development and customer facing
• Experience of working in the legal or legal technology industries is desirable but not required, especially experience with Knowledge Management or Marketing and Business Development use cases. Microsoft Add-In development a plus.
• Bachelor’s degree in computer science or information technology or equivalent experience desired.

Why Join Litera?

• The company culture: We emphasize helping each other grow, doing the right thing always, and being part of a journey to amplify impact, creating an exciting and fulfilling work environment

• Commitment to Employees: Our people commitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world and amplifying their impact

• Global, Dynamic, and Diverse Team: Our is a global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together

• Comprehensive Benefits Package: Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey.

• Career Growth and Development: We provide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles