Product Launch Program Manager

Job Description

Join the Legal Tech Revolution at Litera!

Are you ready to shape the future of how law is practiced? At Litera, we’re on a mission to Raise The Bar™️ for the legal profession by delivering transformational and globally-trusted solutions to law firms and corporate legal teams worldwide. We’ve been a leader in legal tech innovation for 30 years and are leading the legal AI revolution to this day with most of the world’s largest law firms as our clients. If you’re passionate about building AI-forward solutions that scale globally and want your work to impact millions of legal professionals worldwide, this is your opportunity to be part of an extraordinary team that’s elevating the craft of law.

As part of our strategic growth and commitment to fostering collaboration and operational excellence, we are transitioning to a hybrid working model. This position is based in any of our North American office locations and candidates should reside within reasonable commuting distance, as this role requires on-site presence at least three days per week. This hybrid approach enables us to build a collaborative and innovative work environment while maintaining the flexibility that supports both productivity and work-life balance. We are actively seeking talented individuals to join our team in this exciting new phase of growth.

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Available Office Locations: Austin | Boston | Chicago | Denver | New Jersey | New York City | Philadelphia | Raleigh | Toronto

Overview: As a Product Launch Program Manager at Litera, you will be part of a dynamic team that is passionate about driving innovation in the legal technology space. You will have the opportunity to work with cutting-edge tools and collaborate with industry experts to deliver solutions that make a real difference in the legal profession.

The Product Launch Program Manager is responsible for orchestrating the planning and execution of product launches across the organization. This role ensures cross-functional alignment, drives operational excellence, and maintains a consistent rhythm of business to support go-to-market success.

As the company enters a phase of accelerated growth and product expansion, the Product Launch Program Manager will play a pivotal role in ensuring that every launch is executed with precision, cross-functional alignment, and strategic impact. This role is not just about managing timelines; it’s about enabling scale.

The candidate successful in this role will be the central orchestrator of launch activities, connecting dots across Product, Marketing, Sales, Enablement, and Customer Success to ensure readiness and momentum while also helping Litera leadership stay focused, make timely decisions, and maintain accountability. This role will directly influence how quickly and effectively we bring value to market, making this role essential to our ability to scale with confidence and clarity.

Key Responsibilities:

• Go-To-Market Execution
  • Own the end-to-end planning and execution of product launches.
  • Lead launch readiness reviews and war games to validate GTM preparedness, and own coordinating remediation of any identified gaps.
  • Manage the product launch calendar and ensure visibility across teams.
  • Coordinate cross-functional stakeholders including Product, Marketing, Revenue, Customer Success, Finance, and Enablement.
  • Track launch KPIs and post-launch retrospectives to drive continuous improvement.

• Rhythm of Business
  • Facilitate recurring forums (e.g., PAGs, launch reviews, GTM syncs, leadership updates).
  • Maintain agendas, capture decisions, and ensure follow-through on action items.
  • Drive accountability and clarity across teams by documenting and communicating key outcomes for identified success metrics.
  • Align launch milestones with broader strategic initiatives.
    

Qualifications:

• 5+ years of experience in program management, product operations, or GTM roles.
• Proven ability to manage complex cross-functional initiatives.
• Strong communication and facilitation skills.
• Experience with launch planning tools and frameworks.
• Comfortable operating in fast-paced, ambiguous environments.

Nice to Have

• Six Sigma Certification (Green Belt or higher) for process optimization and operational rigor.
• PMP or PMI-ACP Certification for structured program management and agile delivery.
• Change Management Certification (Prosci, etc) or equivalent experience to support organizational readiness and adoption.
• Experience with KPI / OKR frameworks and performance tracking tools.
• Familiarity with JIRA, Asana, Smartsheet, or similar tools for project tracking and collaboration.
• Background in SaaS product launches for enterprise software.

Why Join Litera?

• The company culture: We emphasize helping each other grow, doing the right thing always, and being part of a journey to amplify impact, creating an exciting and fulfilling work environment
• Commitment to Employees: Our people commitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world and amplifying their impact
• Global, Dynamic, and Diverse Team: Our is a global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together
• Comprehensive Benefits Package: Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey.
• Career Growth and Development: We provide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles

Pay Transparency Notice for Colorado Applicants:

The annual salary range for this position is $90,000 to $115,500. Actual compensation is determined by factors including education, work experience, certifications, and other relevant qualifications. Litera offers a comprehensive benefits package including health, dental, and vision insurance, 401(k) with company contribution, and incentive and recognition programs. All benefits are subject to eligibility requirements.