Human Resources Business Partner - Kosovo

Job Description

Join the Legal Tech Revolution at Litera

Are you ready to shape the future of how law is practiced? At Litera, we’re on a mission to Raise The Bar™️ for the legal profession by delivering transformational and globally-trusted solutions to law firms and corporate legal teams worldwide. We’ve been a leader in legal tech innovation for 30 years and are leading the legal AI revolution to this day with most of the world’s largest law firms as our clients. If you’re passionate about building AI-forward solutions that scale globally and want your work to impact millions of legal professionals worldwide, this is your opportunity to be part of an extraordinary team that’s elevating the craft of law.

As part of our strategic growth and commitment to fostering collaboration and operational excellence, we are transitioning to a hybrid working model. This position is based in Pristina, Kosovo and candidates should reside within reasonable commuting distance, as this role requires on-site presence at least three days per week. This hybrid approach enables us to build a collaborative and innovative work environment while maintaining the flexibility that supports both productivity and work-life balance. We are actively seeking talented individuals to join our team in this exciting new phase of growth.

Overview: As a Human Resources Business Partner - Kosovo at Litera, you will be part of a dynamic team that is passionate about driving innovation in the legal technology space. You will have the opportunity to work with cutting-edge tools and collaborate with industry experts to deliver solutions that make a real difference in the legal profession.

This role will be the primary on‑site HR presence for our Pristina office, supporting employees and managers across the full employee lifecycle.

This role sits within Litera’s global HR Business Partner team and works in close partnership with regional and global HR colleagues, Total Rewards, Talent Acquisition and functional teams. While you will lead local HR operations in Kosovo, you will not operate in isolation and will be expected to contribute to and support global HR initiatives and the wider HRBP team where required.

This is a hands-on‑on role combining HR generalist responsibilities with payroll, benefits, and talent acquisition, requiring someone comfortable balancing strategic partnership with day-to-day‑to operational delivery‑day operational delivery.

Key Responsibilities:

Human Resources & Employee Relations

• Serve as the primary HR contact for all Kosovo employees, escalating complex matters to the global HRBP team as appropriate
• Support full employee lifecycle activities including onboarding, offboarding, employee changes, and contract management.
• Manage employee relations and provide guidance on policies, procedures, and best practices in alignment with company and local labor laws.
• Partner with global HR to support engagement, performance reviews, and employee development programs.

Payroll, Compensation & Benefits

• Coordinate monthly payroll processing with local payroll vendor, ensuring accuracy and compliance.
• Administer employee benefits programs and lead annual open enrollment.
• Support compensation benchmarking and adjustments in coordination with global HR team

Talent Acquisition & Onboarding

• Partner with hiring managers to manage end-to-end recruitment for local roles, from posting to offer stage.
• Coordinate onboarding programs, orientation sessions, and new hire documentation.
• Manage employment contracts and ensure compliance with local regulations.

Administrative & Compliance

• Maintain HR records, employee files, and HRIS data integrity.
• Ensure compliance with Kosovo labor laws and regulations.
• Support audits, reporting, and documentation as required.
• Coordinate with Finance and Legal on contracts, invoices, and HR-related expenses.

Global HRBP Team Collaboration

• Act as an active member of the global HR Business Partner community, sharing insights and best practices.
• Support global and regional HR initiatives, projects, and rollouts as required.
• Provide coverage or assistance to other HRBPs during peak periods or absences, where appropriate.
• Ensure local practices align with global HR frameworks, policies, and standards.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 4+ years of progressive HR experience, ideally including generalist and office operations responsibilities.
• Strong knowledge of Kosovo employment laws and HR practices.
• Experience managing payroll and benefits through local providers.
• Excellent interpersonal, communication, and problem-solving skills.
• Fluent in English and Albanian (written and spoken).
• Self-motivated, adaptable, and capable of working both independently and collaboratively in a global environment.

Why Join Litera?

• The company culture: We emphasize helping each other grow, doing the right thing always, and being part of a journey to amplify impact, creating an exciting and fulfilling work environment
• Commitment to Employees: Our people commitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world and amplifying their impact
• Global, Dynamic, and Diverse Team: Our is a global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together
• Comprehensive Benefits Package: Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey.
• Career Growth and Development: We provide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles